Oration from the General Manager and Party Secretary

On entering into a brand new century, human beings have started a brand new time of intellectual economy. The information network established by force of high-tech has gradually become a key productive element for an enterprise. Following this economic tendency, with sincere greetings from our staff, we establish Hangzhou Public Transport Group Co., Ltd. website, giving our best wishes to our friends from domestic and abroad through the Internet. Thank you for visiting our site and we are looking forward to your great support. Time flies fast. Hangzhou Public Transport Group Co., Ltd., from its establishment in January1953 and through more than50years of development, has prospered into a comprehensive enterprise mainly specializing in city public passenger transport service, and also operating vehicle repairing, vehicle manufacturing, advertising, real estate, vehicle renting, estate managing and so on. The corporation, formerly had more than 50 vehicles with 8 routes is now operating 3500 vehicles with more than 300 routes and 640 million passenger trips. Along with economic development and improvement of people’s living, public transport service is no longer limited to transport the passengers to destination. What’s more important for modern transport service is to provide the passengers with convenient, safe, comfortable, economical and green trips. One of the most essential jobs of public transport industry is to center on passenger’s demands and let them participate in our service system. As a window, a bridge between the passengers and us, Hangzhou public transport website is providing rich and timely information and seeking for criticisms and suggestions. We are making every effort to satisfy the passengers with sincere service principles, optimized service intentions, standard service procedures and elevated service level. Our service belief is “ Wholehearted service as your trip companion.” In order to fully utilize the website in consultation, service, business and publicizing, we have made some revisions to our website which was set up in early 2000. we have changed the page style, and added complicated Chinese and English version, besides, more catalogs are added such as” GM Mailbox, Leisure PT, Videos, PT Service, PT culture, Featured Service, Bus BBS, E-Commerce”. Further linked with the serving hotline 85191122, our website will be a good guide on your trip, a timely consultant and a bond between the passengers and government. Meanwhile, we are looking forward to more advices and suggestions through the line. We firmly believe that under your kind concern and support, our website will be an open window through which friends from domestic and abroad get to know Hangzhou, public transport industry in Hangzhou and happy trips in Hangzhou. In face of the future, Hangzhou Public Transport Group Co., Ltd. realizes fully that continuous innovation is the only way to keep the company alive, create more developing chances and promote progress of city public transport. For the sake of better life quality and better traveling condition, with the website as a bridge and bond, Hangzhou Public Transport Group Co., Ltd. will win social reputation as a modern public transport unit.